TicketHelp servers are collocated in a Tier-3 carrier-neutral data center facility in Bucharest, Romania:
- Redundant Power: Dual power distribution paths, modular UPS systems, and on-site diesel backup generators with 72-hour autonomous runtime.
- Precision Climate Control: Redundant N+1 HVAC systems keeping server room temperatures consistently optimal.
- Enterprise Network: Cisco routing hardware with 10 Gbps uplinks and multi-homed BGP co
ections to Tier-1 international carriers. - 24/7 Physical Security: Biometric access controls, 24/7 CCTV surveillance, and on-site security perso
el.
