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OFFICIAL ANNOUNCEMENT

Payment Methods Available at TicketHelp

At TicketHelp, we strive to make your purchasing experience as simple, fast, and secure as possible. To best meet your needs, we have introduced multiple payment methods allowing your services to be activated without delay.

Here is how you can pay your invoices for hosting, domains, or SSL certificates:

1. Online Card Payment (Instant Activation)

This is the recommended method for most customers.

  • Speed: Payments are processed in real-time, and your services (domains, hosting) are activated automatically right after transaction completion.

  • Security: All transactions are protected by cutting-edge security protocols and processed by accredited banking partners. TicketHelp never stores your credit/debit card data.

  • Accepted cards: Visa, Visa Electron, Mastercard, and Maestro.

2. Bank Transfer (Wire Transfer)

Ideal for corporations and businesses, or for customers who prefer traditional online banking transfers.

  • Processing: Upon placing your order, you will receive a proforma invoice containing our bank details (IBAN, Bank Name, Beneficiary).

  • Activation: Services are activated manually by our team as soon as payment is confirmed or funds reflect on our statement (typically 4 to 24 business hours).

  • Tip: For faster activation, you can attach your payment receipt (PDF wire slip) directly in a support ticket.

3. Account Credit (Customer Wallet / Giro)

If you prefer hassle-free automated billing for future invoices, you can preload funds onto your TicketHelp balance.

  • Usage: Renewal and new invoices will be automatically deducted from your available credit.

  • Benefit: The best way to make sure your domains and critical services renew smoothly even while you are traveling or without card access.

4. Safety and Transparency

  • Zero Extra Fees: TicketHelp charges no payment processing surcharges or hidden fees. You pay exactly the total shown in your shopping cart.

  • Automated Tax Invoicing: Once payment is confirmed, the official tax invoice is generated instantly and available for PDF download from your Client Area.


How to choose your payment method?

During the final step of checkout, you can select your preferred payment method from the dropdown menu. You can also switch payment gateways at any time directly on any unpaid invoice page using the selector in the top-right corner.